At a Glance
- Tasks: Lead and scale the Customer Success team while coaching and onboarding new talent.
- Company: Join Samsara, a forward-thinking company focused on customer success.
- Benefits: Enjoy remote work flexibility, competitive salary, and growth opportunities.
- Other info: Dynamic role with a focus on data-driven strategies and measurable outcomes.
- Why this job: Make a real impact by driving customer value and collaborating across teams.
- Qualifications: Experience in customer success management and strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Samsara is seeking a Canada-based leader to scale our Scaled Customer Success team.
You will hire, onboard, and coach ICs and CSMs across Canada, focusing on mid‑market and commercial segments.
This role emphasizes data-driven coaching, risk management, and cross‑functional partnership to drive measurable customer value.
You will partner with Sales, Renewals, Services, and Support to align on account planning, expansion, and product feedback, while maintaining a high bar for performance and
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Scaled Customer Success Manager Lead – Remote in Toronto employer: Samsara
Samsara is an exceptional employer that prioritizes employee growth and development while fostering a collaborative and innovative work culture. As a Remote Customer Success Manager, you will enjoy the flexibility of working from anywhere, alongside a team dedicated to enhancing client operations through cutting-edge IoT solutions. With a focus on mentorship and strategic engagement, Samsara empowers its employees to make a meaningful impact in various industries, ensuring a rewarding and fulfilling career path.
