At a Glance
- Tasks: Elevate customer engagement and drive advocacy through innovative marketing strategies.
- Company: Join samdesk, a leader in security and risk management solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer insights and product adoption.
- Why this job: Make a real impact by fostering community and enhancing customer loyalty.
- Qualifications: Bachelor’s degree in marketing and 5+ years in customer marketing or success.
The predicted salary is between 135000 - 165000 $ per year.
Elevate customer engagement as the Director of Customer Marketing at samdesk. Drive advocacy and foster a vibrant community among security and risk teams globally.
In this pivotal role, reporting to the CMO, you will create and lead marketing strategies aimed at enhancing customer relationships and fostering loyalty.
Your expertise will help customers leverage samdesk’s offerings, contributing to increased market share and driving substantial net dollar retention.
This position uniquely blends customer insights with cross-departmental collaboration to enhance product adoption.
Key
Responsibilities
- Drive customer engagement through targeted marketing campaigns
- Develop community programs including newsletters and webinars
- Create a customer lifecycle strategy to enhance advocacy
- Partner with teams to promote new product capabilities
- Lead advocacy and reference programs for priority sectors
Requirements
- Bachelor’s degree in marketing or related field
- 5+ years in customer marketing or customer success
- Experience in B2B technology or Saa S marketing
- Strong knowledge of digital marketing platforms
- Excellent interpersonal and analytical skills
Impact customer success and drive engagement with samdesk by utilizing your marketing expertise. #J-18808-Ljbffr
Director of Customer Marketing in Vancouver employer: Samdesk
At samdesk, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our vibrant work culture fosters creativity and encourages professional growth, offering employees opportunities to develop their skills through mentorship and training programs. Located in a dynamic environment, we empower our team to make a meaningful impact in the security and risk sector while enjoying a supportive community that celebrates success and promotes work-life balance.
