Elevate customer engagement as the Director of Customer Marketing at samdesk. Drive advocacy and foster a vibrant community among security and risk teams globally.
In this pivotal role, reporting to the CMO, you will create and lead marketing strategies aimed at enhancing customer relationships and fostering loyalty. Your expertise will help customers leverage samdesk's offerings, contributing to increased market share and driving substantial net dollar retention. This position uniquely blends customer insights with cross-departmental collaboration to enhance product adoption.
Key Responsibilities:
- Drive customer engagement through targeted marketing campaigns
- Develop community programs including newsletters and webinars
- Create a customer lifecycle strategy to enhance advocacy
- Partner with teams to promote new product capabilities
- Lead advocacy and reference programs for priority sectors
Requirements:
- Bachelor's degree in marketing or related field
- 5+ years in customer marketing or customer success
- Experience in B2B technology or SaaS marketing
- Strong knowledge of digital marketing platforms
- Excellent interpersonal and analytical skills
Impact customer success and drive engagement with samdesk by utilizing your marketing expertise.
Director of Customer Marketing at samdesk in Ottawa employer: Samdesk
At samdesk, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Located in Edmonton, Alberta, our team enjoys the benefits of a flexible work schedule, competitive compensation, and comprehensive health packages while working at the forefront of AI and public safety technology. We are dedicated to employee growth, offering genuine ownership of projects and a clear path for advancement within a supportive and diverse environment.
