At a Glance
- Tasks: Design and present innovative solutions to meet customer needs using Salesforce technology.
- Company: Salesforce, the leader in AI-driven CRM solutions.
- Benefits: Competitive salary, career growth opportunities, and a supportive work-life balance.
- Other info: Inclusive workplace focused on equality and personal development.
- Why this job: Join a dynamic team transforming business with cutting-edge AI and CRM technology.
- Qualifications: 5 years in solution/sales engineering, strong communication skills, and a passion for tech.
The predicted salary is between 185360 - 185360 $ per year.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
We are looking for exceptional candidates to join the Public Sector ECS Solution Engineering team. The ECS business is the highest performing, highest growth team in Public Sector. As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to Canadian and US State and Local customers.
The Solution Engineer is responsible for presenting our solutions based on the customer’s business and value drivers, seamlessly weaving technology, capabilities and business requirements into every customer presentation. The Solution Engineer is responsible for securing the technical and functional win in every opportunity by addressing the customer’s business requirements and removing all technical objections throughout the sales cycle.
To accomplish this, the Solution Engineer must partner closely with Sales and have technology and sales acumen to drive meaningful discovery to uncover current and future state business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements while focusing on business value.
Prior experience with Customer Relationship Management technology and enterprise selling in a customer-facing role is highly desirable. But equally important is self-drive and motivation to learn new technologies and industries. Solution Engineers are master storytellers; they take complex pieces of technology and explain them in an intuitive and compelling way.
Responsibilities
- Understand customer goals and challenges and map those back to the Salesforce product portfolio.
- Design, build, and demonstrate innovative solutions to address these challenges.
- Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack.
- Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position.
- Attain quarterly and annual objectives defined collaboratively with management.
- Respond effectively to RFIs/RFPs.
- Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment.
Minimum Qualifications
- 5 years experience as a solution/sales engineer for a CRM company or similar technology.
- Knowledge of AI tools, related applications, relational database, web technology and cyber-security.
- Solid oral, written, presentation and interpersonal communication skills.
- Ability to work as part of a cross-functional team to solve technical problems.
Preferred Qualifications
- Canadian and/or US Public Sector industry experience.
- Familiarity with Salesforce technology.
- Familiarity with Government Cloud Compliance standards and certifications.
Work Location: Toronto
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and creating a workplace that’s inclusive and free from discrimination.
Lead Solution Engineer in Toronto employer: Salesforce, Inc.
Salesforce is an exceptional employer that fosters a culture of innovation and collaboration, particularly for the Solution Engineer role in the Greater Toronto Area. With a strong commitment to employee growth through comprehensive training programs and mentorship initiatives, Salesforce empowers its team members to excel in their careers while contributing to meaningful projects in the public sector. The company also offers flexible work arrangements and a supportive environment that values diversity and inclusion, making it an ideal place for passionate individuals looking to make a significant impact.
