The Business Process Architect provides horizontal process architecture leadership across Sage’s GTM transformation, establishing the methodology, standards, and quality standards that process practitioners across workstreams design against. This is a hands-on role focused on ensuring the transformation builds one coherent global GTM operating model rather than a set of independently designed parts.
Key Responsibilities
Lead the most complex cross-motion process architecture challenges, identifying when processes or capabilities being designed within one workstream should be designed for reuse across multiple motions.
Set and protect cross-motion process consistency and global standards, helping determine where standardization is appropriate versus where intentional regional or business variation is warranted.
Establish and evolve the process architecture methodology, standards, and quality practices used across the transformation, including embedding impact assessment into how workstreams run discovery and design.
Provide functional leadership, coaching, and quality oversight to Process Architects working across transformation workstreams.
Connect designs across motions, identifying overlaps, gaps, conflicts, and dependencies early, and ensuring the overall GTM operating model remains coherent.
Lead senior cross-functional design discussions and ensure process architecture recommendations brought to the Design Authority are clear, high-quality, and decision-ready.
Partner closely with colleagues across GTM-Effectiveness, Rev Ops, Sales, IT and other functions.
Reporting & Key Partnerships
Reports to: Program Director, Global Model Office (GMO)
Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.
Qualifications Must-have
Significant experience leading business process architecture and future-state operating-model design within complex enterprise transformations.
Strong systems thinking and demonstrated ability to connect processes and capabilities across organizational or functional boundaries.
Strong knowledge of GTM/commercial processes and credibility with senior business stakeholders.
Proven ability to facilitate complex cross-functional design decisions and influence without formal authority.
Experience establishing process architecture methods, standards, and quality practices, and guiding other process/transformation practitioners; people leadership experience is desirable.
Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.
Preferred
Experience operating within or alongside a formal Design Authority or similar governance model.
Relevant revenue-technology ecosystem experience (Salesforce, Zuora, CPQ, or similar).
Process/architecture certifications (BPM, Lean Six Sigma).
Perks? We have plenty.
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on demand career development options and ongoing training offerings
Dig deeper about who we are:
Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/
Plenty of perks:
100% paid premiums for health, dental, and vision coverage.
RRSP contribution match (100% up to 4%).
35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
5 days paid yearly to volunteer (through Sage Foundation).
$5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
Sage Wellness Rewards Program (annual fitness reimbursement).
Library of on-demand career development options and ongoing training offerings.
Additional company info
Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch app=desktop&v=vt5JXfGwno&feature= youtu.be
The compensation offered will be determined by factors such as location, level, job-related knowledge, education, and experience. For this role, in these locations, the base salary range for new hires is: $115,000 to $150,000 plus bonus.
In addition to base salary, employees will participate in either a bonus plan based on company and individual performance, or a role-based, commission plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.
Routes to Revenue Canada
Toronto
Hybrid
Working at Sage means you’re supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.
Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.
Explore our culture and benefits: sage.com/careers/working-at-sage
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, contact careers@sage.com .
Business Process Architect
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Business Process Architect in Toronto employer: Sage
Sage is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development programs and mentorship, all while being part of a forward-thinking organization that values governance and structure in its operations. With a commitment to employee well-being and a focus on meaningful initiatives, Sage provides a rewarding environment for those looking to make a significant impact in the RevOps space.
