At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in our service department.
- Company: Join SA Service Agricole, a leader in agricultural machinery services.
- Benefits: Enjoy competitive salary, group insurance, pension plan, and paid time off.
- Other info: Full-time role with opportunities for continuing education and a friendly workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Vocational training and 3-5 years of relevant experience required.
The predicted salary is between 27 - 33 $ per hour.
- As a
- Department Manager / Advisor
At SA Service Agricole, you will play a key role in ensuring the smooth operation of our service department.
You will coordinate workshop operations, manage the team of mechanics, and follow up on customer requests.
Your leadership, organizational skills, and customer-focused approach will directly contribute to the efficiency of our operations and the satisfaction of our customers.
Your main tasks will be to
- Plan, coordinate, and supervise workshop operations and the mechanics' schedules.
- Greet and advise customers on their agricultural machinery maintenance and repair needs.
- Monitor project progress, cost estimates, and communication with clients.
- Oversee the preparation of new and used equipment prior to delivery.
- Manage work orders, billing, and warranty requests and claims.
- Ensure the quality of repairs and the efficiency of the department's operations.
- Coordinate the transportation of machinery as well as equipment loans and rentals.
- Help supervise, train, and motivate the team of mechanics.
- Ensure compliance with health and safety standards in the workshop.
- Contribute to the achievement of the department's performance goals and maintain good relationships with customers and suppliers.
You ideally have
- Relevant vocational training (DEP) and 3 to 5 years of experience.
- Experience in workshop management, customer service, or a similar position.
- Excellent organizational skills and the ability to manage priorities effectively.
- Leadership skills and the ability to motivate a team.
- Strong communication and customer service skills.
- Good judgment, independence, and initiative in problem-solving.
- The ability to work well under pressure and make decisions.
- Team spirit, a positive attitude, and a strong commitment to doing a good job.
What we offer
- Full-time, permanent, day shift position (40 hours/week)
- Salary to be negotiated
- Group Insurance
- Pension Plan and Retirement Savings Program
- Paid Time Off
- Continuing education and training
- Employee Assistance Program (EAP)
- Employee Referral Program
- Cell phone and uniform provided
- Social Activities and a Friendly Work Environment
- #J-18808-Ljbffr
Department Manager / Advisor in Québec employer: SA Service Agricole
Rejoindre notre équipe en tant que mécanicien(ne) agricole, c'est intégrer une entreprise qui valorise l'autonomie et la motivation de ses employés. Nous offrons un environnement de travail dynamique où la passion pour le domaine agricole est au cœur de nos activités, ainsi que des opportunités de croissance professionnelle et un salaire compétitif pouvant atteindre 31$ de l'heure selon l'expérience. Notre culture d'entreprise favorise la collaboration et l'innovation, faisant de nous un employeur de choix dans la région.
