RQ11606 – Product Manager – Senior in Toronto

RQ11606 – Product Manager – Senior in Toronto

Toronto Full-Time On-site
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Client: Ministry of Public and Business Service Delivery and Procurement – RQ11606

We are seeking a

Senior Product Manager

with extensive experience in product management, IT and digital services, Agile delivery, Scrum, and Lean product development. The ideal candidate will have a proven track record of leading large-scale digital transformation initiatives, delivering user‑centric products in complex environments, developing product roadmaps aligned with business priorities, and collaborating with cross‑functional teams. The successful candidate will drive product strategy, define product vision, prioritize requirements, manage product backlogs, oversee product launches, and ensure product outcomes align with business objectives and customer needs.

Role Snapshot

Job Title: RQ11606 – Product Manager – Senior

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 222 Jarvis Street, Toronto, Ontario, Canada

Work Arrangement: Onsite – 5 Days per Week

Estimated Start Date: September 21, 2026

Estimated End Date: March 31, 2027

Business Days: 135.00

Extension: Probable after the initial mandate

Hours: 7.25 hours per day

Security Level: No Clearance Required

Must Have

5+ years of product management experience in IT or digital services.

Proven experience leading large-scale digital or IT transformation projects or delivering user‑centric products in complex environments.

Hands‑on experience with Agile delivery, Scrum, and Lean product development, including working with cross‑functional teams.

Skilled in building and maintaining a product roadmap aligned with business priorities.

Nice to Have

Prior Ontario Public Service (OPS) or public sector experience.

Description Responsibilities

Gather and prioritize product and customer requirements.

Define the product vision.

Ensure that the product supports the company's overall strategy and goals.

Gain a deep understanding of customer experience.

Identify and fill product gaps.

Generate new ideas that grow market share.

Improve customer experience.

Drive growth.

Create buy‑in for the product vision, both internally and with key external partners.

Develop product pricing and positioning strategies.

Translate product strategy into detailed requirements and prototypes.

Scope and prioritize activities based on business and customer impact.

Work closely with engineering teams to deliver products with quick time‑to‑market and optimal resource utilization.

Drive product launches, including working with the public relations team, executives, and other product management team members.

Evaluate promotional plans to ensure they are consistent with product line strategy and that the message is effectively conveyed.

Act as a product evangelist to build awareness and understanding.

Represent the company by visiting customers to solicit feedback on company products and services.

General Skills

Experience delivering Market Requirements Documents (MRDs) and Product Requirements Documents (PRDs) with prioritized features and corresponding justification.

Experience working with external third parties to assess partnerships and licensing opportunities.

Experience running beta and pilot programs with early‑stage products and samples, and becoming an expert with respect to the competition.

A team player with a track record of meeting deadlines, managing competing priorities, and demonstrating client relationship management experience.

Experience And Skill Set Requirements

Core Skills and Experience — 40%

Experience defining and tracking key performance indicators (KPIs) for product success.

Technical Skills and Experience — 35%

Ability to translate business needs into clear, actionable requirements and user stories.

Ability to define and communicate a clear product vision and strategy, conducting discovery work.

Ability to translate business needs into clear, actionable requirements and user stories.

Strong experience with backlog management, prioritization techniques, and release planning.

Communication and Documentation Skills — 20%

Excellent communication and facilitation skills.

Ability to engage with stakeholders at all levels, from executive sponsors to technical teams.

Experience leading product demos, roadmapping sessions, and stakeholder updates.

Public Sector Experience — 5%

Experience with OPS IT project and architectural governance.

Knowledge of OPS Digital, accessibility, and cybersecurity standards.

Deadline Friday, October 30, 2026, at 10:00 AM EST.

WhatsApp Group For daily job updates, you can also join our WhatsApp group using the link below:

Additional Information

Work Arrangement: Onsite – 5 days per week.

Email is the best way to reach us.

You have received this message either as a result of contacting our company to express interest in employment or as a result of posting your resume in a location that can be accessed by recruiters or HR specialists, which suggests an interest in being contacted about employment opportunities.

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RQ11606 – Product Manager – Senior in Toronto employer: S M Software Solutions Inc

The Ministry of Public and Business Service Delivery and Procurement offers a dynamic work environment in Toronto, where employees are empowered to lead impactful projects that shape government services. With a strong focus on professional development, team collaboration, and a commitment to public service, this role provides unique opportunities for growth and meaningful contributions to the community. Join us to be part of a culture that values innovation, integrity, and excellence in delivering essential services.

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Contact Details:

S M Software Solutions Inc Recruitment Team