Senior QA Tester (10+ years) to lead test planning and create UAT test cases in support of a contact center migration from on-premise to Genesys Cloud
Job Type:
Contract Positions to fill:
1 Job End Date:
Mar 31, 2027 Pay Rate:
Daily: Negotiable Job ID:
155825 Our federal public sector client is seeking a
Senior QA Tester L3 (10+ years) to lead test planning and create UAT test cases in support of a contact center migration from on-premise to Genesys Cloud Join a large-scale modernization program migrating 14 contact centres to Genesys Cloud within a federal public sector environment. This role leads test planning and coordination, develops detailed manual test cases and scripts, manages walkthroughs and reviews, and readies UAT coverage across multiple migrations. Expect a high-volume, hands-on workload with approximately 800 test cases per centre (11,000+ overall), detailed Excel documentation, and tight deadlines. You will support defect tracking, progress reporting, and UAT execution support in a fast-paced, detail-driven setting. Contract, Remote Must Haves
Reliability security clearance Canadian Degree in IT or related to IT (WES equivalency accepted) Nice to Have
Genesys Cloud, IVR systems, or contact centre applications exposure Azure DevOps and Microsoft Copilot to support testing and documentation Responsibilities
Lead test planning and coordination of CCM testing activities Supervise testing in accordance with the plan Manage and monitor test plans for various levels of testing Manage walkthroughs and reviews related to testing and implementation readiness Develop test scenarios and test scripts Establish and operate interoperability testing procedures to ensure interaction and co-existence conform to departmental standards Disclaimer: AI may be used in evaluating candidates. This posting is for an existing vacancy.
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Senior QA Tester (10+ years) to lead test planning and create UAT test cases in support of a contact in Winnipeg employer: S.i. Systems
Join a forward-thinking company that values innovation and collaboration in the financial services sector. As a Lead Software Engineer, you'll thrive in a remote work environment that promotes a culture of continuous learning and mentorship, offering you the chance to lead AI-driven projects while supporting the growth of junior developers. With a commitment to secure coding practices and Agile methodologies, this role not only enhances your technical skills but also positions you at the forefront of transforming client experiences.
