Senior Business Analyst: ITSM/ESM & ServiceNow (Remote)

Senior Business Analyst: ITSM/ESM & ServiceNow (Remote)

Full-Time On-site
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S.i. Systems is seeking a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives in a public sector environment, focusing on stakeholder needs assessment, business analysis activities, and process evaluation across multiple lines using ITSM/ESM practices and ServiceNow. Responsibilities include stakeholder engagement, elicitation sessions and workshops, documenting requirements traceability, and performing options analysis with cost-benefit input for business

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Senior Business Analyst: ITSM/ESM & ServiceNow (Remote) employer: S.i. Systems

Join a forward-thinking company that values innovation and collaboration in the financial services sector. As a Lead Software Engineer, you'll thrive in a remote work environment that promotes a culture of continuous learning and mentorship, offering you the chance to lead AI-driven projects while supporting the growth of junior developers. With a commitment to secure coding practices and Agile methodologies, this role not only enhances your technical skills but also positions you at the forefront of transforming client experiences.

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Contact Details:

S.i. Systems Recruitment Team