At a Glance
- Tasks: Coordinate digital planning and project management across teams to drive success.
- Company: Join Tim Hortons, a leading global quick service restaurant brand.
- Benefits: Competitive salary, collaborative work environment, and opportunities for growth.
- Other info: Work onsite in Toronto, ON, and enjoy a dynamic, fast-paced atmosphere.
- Why this job: Be part of a team that shapes the future of beloved restaurant brands.
- Qualifications: 3+ years in business planning or project management with strong communication skills.
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades.
The Sr. Analyst, Digital Planning, supports strategic planning, roadmap coordination, prioritization, and execution alignment across Digital and Restaurant Technology. This individual coordinates intake and planning activities, maintains visibility into priorities and progress, and helps teams stay aligned on what work is planned, resourced, and launched. A key focus of the role is translating complex technology plans and initiative updates into clear, compelling communications for leadership and owners. This includes developing presentation decks, supporting webcasts, and coordinating stakeholder input to communicate priorities, business value, progress, and upcoming changes. The role also supports project management for select initiatives spanning Product, Engineering, Operations, and Marketing.
How You'll Help Brew Success:
- Maintain and coordinate integrated roadmaps across Digital and Restaurant Technology, ensuring alignment on priorities, timelines, and business objectives.
- Facilitate prioritization discussions, quarterly planning reviews, and roadmap alignment sessions in partnership with Product, Engineering, and cross-functional teams.
- Manage intake of new business and technology requests, evaluating scope, impact, feasibility, and timing to support prioritization and planning decisions.
- Track roadmap progress, dependencies, capacity considerations, and key decisions, maintaining dashboards and documentation to provide visibility across teams.
- Develop executive-ready presentations, roadmap updates and communications that translate complex technical initiatives into clear business insights and priorities.
- Partner with subject matter experts and communications teams to develop consistent, audience-specific messaging for leadership, franchisees and other stakeholders.
- Coordinate content and timing for digital communications and webcasts, ensuring alignment on technology priorities, upcoming launches and business impact.
- Support cross-functional initiatives by tracking project timelines, milestones, risks and deliverables while driving accountability across partner teams.
- Communicate project updates, elevate risks or blockers, and facilitate alignment across Operations, Marketing, Loyalty, Product, Engineering, and Deployment teams.
What Ingredients You'll Bring:
- 3+ years of relevant experience in business planning, product operations, project coordination, program management, or a related field.
- Experience supporting cross-functional planning, intake, roadmap, or project delivery activities.
- Strong presentation development and written communication skills, with the ability to turn complex information into clear audience-appropriate materials.
- Proficiency in PowerPoint or a comparable presentation tool.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
- Ability to collaborate with business and technical stakeholders and facilitate productive discussions.
- Working familiarity with the software development lifecycle and digital product delivery.
- Experience preparing presentations or webcast materials for senior leadership, owners, or other business audiences.
- Familiarity with Jira, Confluence, Smartsheet, Monday.com, or similar planning and collaboration tools.
- Experience in restaurant technology, QSR, retail, or omnichannel business environments.
- Experience maintaining dashboards or using data to communicate progress and support planning decisions.
This posting is for an existing vacancy.
Sr. Analyst, Digital Planning in Toronto employer: Ruby Brut Inelek (Pty) Ltd
Restaurant Brands International Inc. (RBI) is an exceptional employer that fosters a dynamic work culture in Ontario, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, including access to cutting-edge AI tools and the Microsoft Power Platform, enabling them to make a meaningful impact on the GBS Excellence Program. With a commitment to excellence and a supportive environment, RBI stands out as a rewarding place to advance your career in service management and automation.
Contact Details:
Ruby Brut Inelek (Pty) Ltd Recruitment Team
