Apply ITSM expertise to senior project coordination across hybrid work, using MS Project, Excel, and stakeholder communication daily. Support technology projects from planning through delivery.
This senior ITSM Specialist supports Project Managers and Portfolio Leads across various projects. The work combines service management, project administration, reporting, and issue resolution. You will coordinate business and technology stakeholders while maintaining accurate schedules, project artefacts, and decision-support information.
Key Responsibilities:
- Support Project Managers and Portfolio Leads across project activities
- Track schedules, risks, issues, and action items
- Facilitate meetings and prepare accurate meeting minutes
- Update schedules using MS Project Online
- Prepare scorecards, status reports, and management-report inputs
Requirements:
- Three to five years of I&IT service management experience
- Certified in ITIL methodology
- Experience with incident and change management
- Experience supporting large Public Safety technology projects
- Proficiency in MS Project, Word, Excel, PowerPoint, and Visio
Bring senior ITSM coordination, analytical reporting, and stakeholder facilitation experience to complex Public Safety technology projects.
Senior ITSM Project Coordinator in Toronto employer: Rubicon Path
As a Systems Testing/QA Specialist at our Toronto location, you will thrive in a collaborative and innovative work culture that prioritizes quality and continuous improvement. We offer competitive benefits, opportunities for professional growth, and a commitment to work-life balance, ensuring that you can excel in your role while contributing to meaningful projects that impact the community. Join us to be part of a dynamic team dedicated to delivering high-quality solutions in a supportive environment.
