At a Glance
- Tasks: Lead AWS cloud engineering for Amazon Connect contact centers and design innovative solutions.
- Company: Join a leading tech company focused on cutting-edge cloud solutions.
- Benefits: Attractive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to shape the future of contact center technology.
- Why this job: Make a significant impact in the cloud space while working with advanced technologies.
- Qualifications: 10+ years in software development with extensive AWS and Amazon Connect experience.
The predicted salary is between 118800 - 145200 $ per year.
Lead AWS cloud engineering for Amazon Connect contact centers, applying CloudFormation, AWS CLI, and security practices across production environments. This senior engineer designs, builds, and supports AWS cloud environments for contact center solutions. The work includes Amazon Connect, Lambda, API Gateway, Kinesis, DynamoDB, and CloudWatch. You will develop system designs, integrations, documentation, and implementation plans while supporting availability, performance, scalability, and data protection.
Key Responsibilities:
- Lead Amazon Connect contact center solution implementation
- Design, build, and support AWS cloud environments
- Monitor application performance and review production logs
- Implement safeguards protecting data integrity and access
- Develop technical documentation and integration plans
Requirements:
- 10+ years in software development and technical delivery
- Ideally five years using AWS services and tools
- Extensive Amazon Connect implementation experience
- Proficiency with AWS CLI, SDK, CloudFormation, and IAM
- Knowledge of GitLab or comparable DevOps tools
- Apply senior AWS expertise, Amazon Connect delivery, infrastructure as code, and cloud security to complex contact center systems.
Senior AWS Contact Center Engineer in Toronto employer: Rubicon Path
As a Systems Testing/QA Specialist at our Toronto location, you will thrive in a collaborative and innovative work culture that prioritizes quality and continuous improvement. We offer competitive benefits, opportunities for professional growth, and a commitment to work-life balance, ensuring that you can excel in your role while contributing to meaningful projects that impact the community. Join us to be part of a dynamic team dedicated to delivering high-quality solutions in a supportive environment.
