At a Glance
- Tasks: Monitor and support critical systems 24/7, ensuring smooth operations and quick incident response.
- Company: Join a dynamic team focused on innovative tech solutions in a collaborative environment.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Rotational onsite work with excellent career advancement opportunities.
- Why this job: Make a real impact by ensuring the reliability of essential public-facing applications.
- Qualifications: Experience with ZOS mainframe systems, Unix, Wintel servers, and service management tools.
The predicted salary is between 74700 - 91300 $ per year.
About the job
Description
Key Responsibilities
- End to End monitoring of OPS Services and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier 2/3 or vendors as needed.
- These services include critical, essential, time sensitive public facing applications, websites, systems, subsystems which are hosted in OPS Guelph, Kingston and regional data centres.
- Responding to high priority requests and Incidents.
- Participate in system recovery and service restoration efforts and meetings.
- Provide Operational system updates/upgrades, apply patches and address issues involved during these tasks.
- Initiating established recovery and or escalation procedures.
- Implementing Change requests for mainframe, midrange and network Platforms.
- Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
- Participating in developing and delivering related training communications and procedural documentation.
- Participates in departmental initiatives such as Shift left and Agile monitoring.
- Participate in Yearly Systrust Audit.
- Participates in semi Annual Disaster recovery exercises.
Skills Experience and Skill Set Requirements
- Using specific examples, describe the experience that you have supporting large ZOS mainframe systems.
- Knowledge of server OS hardware components and end to end system management.
- Using a specific project, describe how you demonstrated Incident and Change Management activities with strong documentation and communication skills.
- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.
- Demonstrated knowledge of OS365 Suite of products and Power BI.
Note: This position is rotational onsite work.
Must Have:
- Experience supporting large ZOS mainframe systems.
- Experience with Unix and Wintel servers and Network Peripherals.
- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.
Systems Administrator/Operations Support Specialist - Intermediate in Toronto employer: Rubicon Path
As a Systems Testing/QA Specialist at our Toronto location, you will thrive in a collaborative and innovative work culture that prioritizes quality and continuous improvement. We offer competitive benefits, opportunities for professional growth, and a commitment to work-life balance, ensuring that you can excel in your role while contributing to meaningful projects that impact the community. Join us to be part of a dynamic team dedicated to delivering high-quality solutions in a supportive environment.
We think you need these skills to ace Systems Administrator/Operations Support Specialist - Intermediate in Toronto
End to End Monitoring
Mainframe Systems Support
UNIX Server Management
Windows Server Management
Network Device Management
Incident Management
Change Management
