At a Glance
- Tasks: Create and deliver engaging training for Microsoft Dynamics CE & F&O users.
- Company: Join a dynamic team focused on innovative training solutions.
- Benefits: Enjoy a hybrid work environment, competitive pay, and professional growth opportunities.
- Other info: Collaborative culture with opportunities for career advancement.
- Why this job: Make a real impact by empowering users with essential skills and knowledge.
- Qualifications: Experience in technical training and eLearning content creation is a must.
The predicted salary is between 69300 - 84700 $ per year.
About the job
This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.
Scope
- Develop and deliver training for CE & F&O configured environment
- Provide Microsoft Dynamics CE F&O application and product training to both technical and non-technical users
- Create content in various formats that serves users with the information they need to support training and change management
- Design content to follow standards for inclusive, plain language user-centred design
- Develop, design and deliver training material to both technical and non-technical users
- Conduct Training Needs Assessment, Analysis and Planning
- Design, Develop and Deliver Training
- Design viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
- Deliver system (e.g., feature) demos to business users
- Design storyboards and develop digital training content from a variety of sources including business processes, system test cases, workflows, etc.
Skills Experience and Skill Set Requirements
Mandatory Requirements
- The ability to demonstrate practical knowledge, experience delivering technical training.
- eLearning authoring (instructional design and development)
Desired Skills and Experience
- Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
- Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
- Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
- Ability and experience in interpreting data and technical documentation for the design and development of training material
- Ability to develop role-based training for various business users within an organization
- Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
- Familiar with AODA requirements for both interactive e-learning and written manuals.
Resumes Evaluation/Criteria:
- Criteria 1: Training Development and Delivery Skills - 40 Points
- Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
- Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
- Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
- Criteria 2: Technical and Content Creation Skills - 30 Points
- Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
- Expertise in storyboard design and digital content development using diverse sources.
- Capability in analyzing and interpreting technical data and documentation.
- Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
- Criteria 3: Communication and Facilitation Skills - 20 Points
- Expertise in designing content that adheres to inclusive, plain language principles.
- Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
- Ability to conduct engaging and interactive virtual training sessions.
- Criteria 4: Practical Experience and Application - 10 Points
- Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
- The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
Knowledge Transfer
- What needs to be KT: Storyboards, Authoring tool including all source and project files
- To whom: Managers/Project Manager/Team Members
- When: 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.
Senior Training Specialist in Toronto employer: Rubicon Path
As a Systems Testing/QA Specialist at our Toronto location, you will thrive in a collaborative and innovative work culture that prioritizes quality and continuous improvement. We offer competitive benefits, opportunities for professional growth, and a commitment to work-life balance, ensuring that you can excel in your role while contributing to meaningful projects that impact the community. Join us to be part of a dynamic team dedicated to delivering high-quality solutions in a supportive environment.
