Senior Business Analyst in Toronto

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis to assess clients' business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.

Experience

• Experience developing strategies, preparing business cases and cost-benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

Desirable Skills

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
• Experience in structured, object-oriented and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Skills Experience and Skill Set Requirements

• Business Analysis and Technical Skills 25%.
• Experience leading and conducting business analysis for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements.
• Experience developing context diagrams, use cases and use case models.
• Experience developing process maps, stakeholder maps and assessments.
• Experience writing business cases and conducting options analysis.
• Experience developing cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Experience developing functional and non-functional requirements, leading and facilitating in-depth workshops to elicit, review, document and confirm business requirements, business process reengineering, business models, business rules and user interface design.
• Hands-on experience developing effective use cases and user stories.

Communication Skills 20%

• Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments.
• Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients.
• Ability to communicate designs and development in a clear and understandable manner.

Must Have:

• Experience leading and conducting business analysis for business projects to assess clients' business problems or opportunities, document the technical business requirements to meet the functional requirements.
• Experience developing context diagrams, use cases and use case models.
• Experience developing process maps, stakeholder maps and assessments.
• Experience writing business cases and conducting options analysis.