Senior Technology Architect in Toronto

About the job

Deliverables:

• Infrastructure Asset Lifecycle Management.

Key Responsibilities:

• Responsible for chairing all monthly client engagement calls for each cluster, as well as collecting and analyzing OS deployment data to produce meaningful collateral for these calls.
• Producing collateral for internal/external Governance calls, including chairing the meetings.
• Provide status updates, risks and issues to ITS/DCO/Client stakeholders, including but not limited to management, senior management, directors, cluster partners, etc.
• Assist DCO financial teams in producing updated software support cost projections, cluster costs and developing new cost models as products enter extended support or when publishers change their costs models.
• Making further enhancements to the SRP client experience by creating enhanced data driven reporting, communications material, processes and helping clients identify paths forward to best reduce their software support costs.
• Assisting with the modernization of the SRP and its services.
• Creating RACI's and on-boarding activities.
• Developing costing and pricing models.
• Forecasting support and technical debt costs.
• Tracking and reporting on refresh KPIs.
• Development and continued iterations of reporting.
• Stakeholder engagement and management, including process improvements.
• Developing training and operational guides.
• Coordinating enterprise architecture approvals.

Skills Experience and Skill Set Requirements

Evaluation Breakdown:

• Strategic Planning & Delivery Experience - 30%
  • 10+ years experience in strategic delivery of complex solutions and/or data center infrastructure services or projects.
  • Demonstrated experience overseeing refresh and transition activities.
  • Demonstrated experience with replacement of large enterprise complex services and hardware at large critical locations.
  • Demonstrated experience and in-depth knowledge of modern Data Centre service models.
  • Demonstrated experience in strategic delivery development of operational readiness programs for large and complex organizations including cloud management.
  • Working experience with a Tier IV data centre facility/operations housing a dedicated 24x7x365 WINTEL/UNIX/Linux hosting service, on-premise private clouds.
• Project Management Skills & Forecasting Experience - 20%
  • 10+ years demonstrated experience in managing projects related to data center applications and server integrations.
  • Demonstrated experience leading major transformation and data centre projects, including cloud management.
  • Demonstrated experience managing concurrent projects and initiatives with competing priorities.
  • Demonstrated experience with software and financial forecasting and modeling using agile methods.
  • Demonstrated data analytic skills including a working knowledge of tools such as BI, SharePoint Online, Advanced excel skills, etc.
• Documentation and Communication Skills - 20%
  • Demonstrated experience with assisting transition and hardware/software refresh activities.
  • Demonstrated experience in change management activities.
  • Demonstrated experience in providing presentations to executive stakeholders.
  • Demonstrated client engagement skills with strong documentation, writing, verbal and negotiation skills.

Must Haves:

• Demonstrated experience overseeing software upgrades/refreshes and transition activities.
• Demonstrated data analytic skills including a working knowledge of tools such as BI, SharePoint Online, Advanced excel skills, etc.
• Demonstrated experience with software and financial forecasting and modeling using agile methods.