Senior Business Analyst in Toronto

About the job

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
• Leads and conducts business analysis in order to assess clients' business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non‑functional requirements definitions for assigned projects.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow‑up.

Experience developing strategies, preparing business cases and cost‑benefit analysis; experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.

Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.

Awareness of emerging I&IT trends and technologies.

Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.

A team player with a track record for meeting deadlines.

Skills Experience and Skill Set Requirements Evaluation Criteria

• Business Analysis Skills (40%)
• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates.
• Experience working in agile / iterative delivery teams.
• Expert knowledge/experience in writing detailed user stories.
• Expert knowledge/experience creating business process maps/diagrams.
• Experience with documenting deliverables (Functional and Non‑functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.).
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements.
• Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates.
• Experience with requirements development involving requirements elicitation, analysis, specification and validation.
• Ability to write high quality business cases, working with corporate governance bodies and navigating approvals.

• Technical Skills (30%)
• Proven experience in investigating, analyzing and estimating system applications in large integrated complex environments.
• Experience with all stages of system implementation in complex solutions.
• Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems.
• Ability to document requirements using story boarding utilizing tools such as Jira.
• Experience with prototyping tools to deliver high quality prototypes and mock‑ups.
• Experience with business process mapping tools such as Visio.

• Soft Skills (25%)
• Experience with agile.
• Excellent analytical, problem solving and decision‑making skills.
• Excellent communication skills, both written and verbal.
• Excellent meeting facilitation skills to gather requirements.
• Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations.
• Demonstrated consensus building skills.

• Public Sector Experience (5%)
• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices.
• Demonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi‑year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors.
• Experience working in accordance with policies and procedures of the Ontario Public Service.
• Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA).
• Knowledge of Simpler, Faster, Better Services Act to support OPS Digital First Strategy with user centric designs; familiarity with Digital Service Standards and Service Design Playbook.

This role is under a hybrid work arrangement and requires working 3 days in the office at 40 St. Clair Ave. West, Toronto and 2 days remote from home office within Ontario.

Must haves

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates.
• Expert knowledge/experience in writing detailed user stories.
• Experience with documenting deliverables (Functional and Non‑functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.).
• Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements.
• Experience with requirements development involving requirements elicitation, analysis, specification and validation.
• Demonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systems.
• Excellent meeting facilitation skills to gather requirements.