Senior Business Analyst in Toronto

The Office of the Public Guardian and Trustee (OPGT) requires a Senior Business Analyst to assist with report development for the new data warehouse/lakehouse and associated data migration activities. As a member of the data migration and reporting team, you will be responsible for building and delivering modernized reports from the new data warehouse/lakehouse and assisting with the data migration from the existing legacy applications to the new Dynamics 365 solution.

A high-level list of deliverables follows:

• Lead and conduct business and system analysis in respect to building the golden layer of the data lakehouse and modernized reports in PowerBI.
• Lead the effort into defining the reporting MVP; document legacy reports in scope of MVP; conduct gap analysis and provide recommendations.
• Document report requirements in user stories in DevOps.
• Conduct analysis at varying levels of detail, appropriate to the project and phases of project, aligning with OPS standards.
• Liaise between Business Areas and the data migration and reporting team, to clarify business requirements and translate them into system and reporting requirements.
• Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects, including report requirements, screen specifications, business rules, data migration requirements, etc.
• Produce/update documentation which will allow future support of the implemented solutions.
• Assist with identifying and resolving data quality issues, defining test cases, performing data reconciliation, and addressing any issues or discrepancies that arise during the testing phase; developing KPIs to report on the progress, completeness and quality of the reporting and data migration effort.
• Provide post-migration support, analyze and address data-related issues or questions; help with optimizing data management processes in the new environment.
• Complete work and achieve milestones within the assigned deadlines.
• Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as he/she becomes aware of them.
• Submit Deliverables for the Cluster/Ministry approval as they are completed.
• Comply with the Ontario Government and the Cluster/Ministry security procedures and practices.
• Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices.
• Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines.
• Provide knowledge and skill transfer to a designated Cluster/Ministry staff.
• Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures.

Experience and Skillset Requirements:

• 10+ years of experience leading and conducting business and system analysis to assess clients' business problems/opportunities and document the business/system requirements in such a way that I&IT solutions can be designed.
• Experience conducting analyses at varying levels of detail, appropriate to the project and phases of project, aligning with OPS standards.
• Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects, including screen specifications, business rules, data migration requirements, etc.
• Proven experience in both agile and waterfall project management methodologies.
• Proven experience in conducting business and system analysis in respect to building data marts/data warehouses/data lakehouse or Business Intelligence/Data Analytics and Reporting solutions.
• Demonstrated experience working as a business analyst in large/complex data migration projects.
• Familiarity with BI/reporting tools such as PowerBI.
• Basic knowledge of SQL language; ability to execute SQL queries.
• Understanding of concepts around ETL, data quality, data cleaning, data issues handling.
• Experience in conducting business and system analysis for a Dynamics 365 CE and/or F&O solution or other CRM/ERP solutions.
• Experience creating use cases, test plans, test cases, test scripts ideally around reporting and/or data migration.
• Experience with defect management processes, defect identification, logging, tracking, and resolution.
• Familiarity with industry-standard quality assurance practices, such as ISO standards, CMMI, or Agile methodologies.
• Experience consulting and coordinating between Business Areas and the IT Development and Testing teams to clarify business requirements and translating them into system requirements.
• Critical thinking, analytical and problem-solving skills; proven gap analysis experience.
• Excellent verbal and written communication skills.
• Proven ability to engage with stakeholders and build strong working relationships.
• Demonstrated experience with writing user stories and using tools such as DevOps.

This position is currently listed as 'Onsite'; however, the Assignment under this request will provisionally be 'Hybrid', working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation.