Solution Architect – CRM in Toronto

About the job

Scope: Develops, recommends, implements and manages the technical architecture (hardware, software, database and communications) which will be used for all or specific applications in a large, distributed cross-platform environment. Responsibilities also include the identification of relevant information and the determination of the environment, which will be used for development.

• Develop, recommend, implement and manage technical architectures at the specified experience level.
• Developing, recommending and implementing conceptual, logical and/or physical processes and data models.
• Preparing systems analysis and design in large systems environments.
• Developing design for large system integrations.
• Developing enterprise architecture deliverables based on Ontario Government Enterprise Architecture processes and practice.
• Facilitate, gather, report, and deliver information to governing bodies for approval, i.e., OPS security assessment and Architecture Review Board.
• Facilitate, present, and deliver all relative materials to get approval of OPS Cyber Securities Assessment and OPS Architectural Review Board.

Desired Skills and Experience:

• Knowledge of Microsoft Dynamics 365 functionalities and capabilities.
• Knowledge of native capabilities of the system that need to provide the functionality (e.g., Dynamics 365 or any other system).
• Proficiency in developing and customizing solutions within Microsoft Dynamics 365, including experience with tools such as Power Platform, X++, and other Dynamics development frameworks.
• Leadership experience in the development and implementation of technical architectures at the specified experience level.
• Experience developing, recommending, implementing and managing technical architecture.
• Experience in the use of Computer Aided Software Engineering (CASE) tools and other software tools such as project management tools.
• Awareness of emerging technologies, trends and directions.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.
• Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make solution recommendations and document/explain work.
• Ability to work in a multidisciplinary team environment, to sell your ideas to colleagues, both technical and non-technical.
• Demonstrated the ability to get buy-in from a team to implement new and improved ways of doing things.

Resumes Evaluation/Criteria:

• Criteria 1: Technical Skills - 40 Points
  • Hands on experience in working with Microsoft Dynamics 365 cloud.
  • Extensive experience with at least three different platforms, operating systems, environments, database technologies, and communications protocols.
  • Experience with middleware and gateways.
  • Knowledge of performance considerations in different environments.
  • Experience in structured methodologies for the design, development and implementation of applications.
  • Extensive experience in systems analysis and design in large systems environments.
  • Knowledge and experience designing processes around ITIL and is able to guide others using this methodology.
• Criteria 2: Functional Knowledge - 30 Points
  • Experience in working with technical and business partners in creating information architecture and models.
  • Experience translating business requirements into reporting needs.
  • Experience preparing conceptual, logical and/or physical processes and data models.
  • Experience of the OPS Cyber Securities Assessment, documentation of Threat Risk Assessments, and Architecture Review Board process.
• Criteria 3: Interpersonal Skills - 30 Points
  • Strong communication, negotiation skills and ability to participate and lead discussions with business/senior leadership on making solution recommendations and document/explain work.

Knowledge Transfer:

• What needs to be KT: Plans & designs including architecture artefacts, data models, prototypes, wireframes.
• To whom: Project Manager/Team Members.
• When: 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.

Must have's:

• At least 8 years of experience in Microsoft Dynamics 365 implementation and solution integration, including experience with tools such as Power Platform, X++, and other Dynamics development frameworks.

Nice to have:

• Experience in the use of Computer Aided Software Engineering (CASE) tools and other software tools such as project management tools.
• Knowledge of native capabilities of the system that need to provide the functionality (e.g., Dynamics 365 or any other system).