Senior Business Analyst in Toronto

About the job RQ08272 - Business Analyst - Senior

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Leads and conducts business analysis in order to assess clients' business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.

Experience

• Experience developing strategies, preparing business cases and cost-benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.

10+ years of extensive experience in the following:

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
• Experience in structured, object-oriented and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Skills Experience and Skill Set Requirements

• Business Analyst Experience - 50%: Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
• Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries government services.
• Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy, and accessibility (must have).
• Ability to assist with the security issues that could impact developed front-end and integrated systems.
• Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
• Experience with architectural framework system, specifically Zachman Framework (must have).
• Checkpoint, TRA, PIA, Component architecture, Design patterns (must have).
• Thorough experience with Logical and Physical Architecture artifacts (must have).
• Experience and knowledge on how to develop user stories based on engagements with program areas, and drafting acceptance test criteria for developers and testers.
• Ability to work with DevOps and agile concepts (Must have).
• Ability to work with business and development teams to document system requirements.
• Experience with a wide range of methods, tools, and techniques for business analysis such as, but not limited to business functional modelling, business event modelling, business process mapping.
• Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessment and Threat Risk Assessments.

Technical Experience - 20%

• Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices, and standards.
• In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels.
• Knowledge and experience creating Wireframes, Use Cases, User Stories (must have).
• Exposure to working with diverse business environments and enterprise-wide system.
• Knowledge of Large Language Model and Generative AI application.
• Demonstrated Experience with Joint Application development (JAD), Unified Modelling language (UML), and Computer Aided Software Engineering (CASE) tools.
• Knowledge and Experience of DevOps.
• Knowledge of Big Data platform and application.

Project Experience - 20%

• Experience with Driver and Vehicle ServiceOntario portal services (nice to have).
• Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below:
• Checkpoint/Gating Matrix.
• Logical and Physical Documentation.
• Logical and Physical Deployment Models.
• Business Architecture Approach.
• Sequence Diagram.
• Data Flow Diagram.
• Architectural documents for ACT and ARB approvals.

Communication Skills - 10%

• Demonstrated experience in solving problems analytically and making sound decisions based on.
• Experience in negotiating using both verbal and written communication skills and should have worked in a team-based environment with a proven record of meeting deadlines.

Must Haves

• Knowledge of Large Language Model (LLM) and Generative AI application.
• 10+ years of experience in BA.
• Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility.
• Checkpoint, TRA, PIA, Component architecture, Design patterns.
• Thorough experience with Logical and Physical Architecture artifacts.
• Knowledge and experience creating Wireframes, Use Cases, User Stories.
• Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below:
• Checkpoint/Gating Matrix.
• Logical and Physical Documentation.
• Logical and Physical Deployment Models.
• Business Architecture Approach.
• Sequence Diagram.
• Data Flow Diagram.
• Architectural documents for ACT and ARB approvals.