Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environment.
As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms. This full-time role requires 1 to 3 years in HR shared services or operational support, along with strong analytical abilities and familiarity with HR systems like Workday and ServiceNow.
Key Responsibilities:
- Resolve HR inquiries with empathy and efficiency
- Influence service culture positively through interactions
- Conduct data analysis to propose process improvements
- Document complex cases and escalate as necessary
- Support HR transformation and employee experience projects
Requirements:
- 1 to 3 years experience in customer service or HR
- Excellent problem-solving and analytical skills
- Detail-oriented with strong documentation abilities
- Proficient in MS Office, Workday, ServiceNow
- Bachelor's degree in HR or a related field
Join RTX to help advance HR services and enhance workplace culture.
HR Operations Analyst with RTX in Longueuil employer: RTX
Pratt & Whitney Canada is an exceptional employer that fosters a dynamic work culture in Saint-Hubert, where innovation and collaboration thrive. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it a rewarding place for professionals seeking to make a meaningful impact in the aerospace industry.
