Workplace operations and hospitality define this senior specialist role at RSM, supporting safe, welcoming offices and responsive colleague services. The position delivers daily office support across location operations.
As a senior Workplace Experience Support Specialist, you will coordinate facilities, reception, visitor management, and hospitality experiences. You will also support office equipment, supplies, onboarding, events, and ServiceNow requests. The work includes collaboration with building management, vendors, and office leadership while following playbooks and firm policies.
Key Responsibilities:
- Coordinate reception, visitor management, and multiline telephone systems
- Maintain office facilities, equipment, supplies, and safety resources
- Support office moves, remodels, and facilities projects
- Lead onboarding, orientation, and local procedure training
- Coordinate meetings, events, catering, rooms, and audiovisual equipment
Requirements:
- High school diploma or GED
- Three or more years of related experience
- Working knowledge of assigned tools, resources, and technology
- Intermediate to advanced Microsoft Office skills
- Ability to lift forty pounds and stand extensively
Apply workplace operations, hospitality, facilities coordination, and Microsoft Office skills as RSM's senior workplace experience specialist.
Senior Workplace Experience Specialist in Toronto employer: RSM US
RSM US offers an inclusive culture that empowers employees to thrive both personally and professionally. The company focuses on professional development, providing opportunities for mentoring and leadership growth. With a commitment to delivering high-quality tax services, RSM US fosters strong client relationships and encourages business development.
