Management Consulting Director, Technology Performance in Toronto

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. RSM is seeking a Director to join our Technology Performance practice within Management Consulting. This role will lead large-scale transformation engagements for Consumer and Industrial Products clients, helping organizations improve operational performance, modernise technology ecosystems, and accelerate digital transformation initiatives.

The Director will serve as a trusted advisor to executive stakeholders, leading engagements across manufacturing operations, supply chain, engineering, and enterprise technology functions. This individual will drive strategic initiatives spanning ERP, MES, PLM, WMS, analytics, AI, and Industry4.0 capabilities while helping clients translate technology investments into measurable business outcomes. The ideal candidate combines deep manufacturing operations expertise with a strong understanding of enterprise and manufacturing technology architectures. They should be capable of advising clients across the manufacturing technology stack, including ERP, MES, PLM, WMS, industrial automation, data architecture, analytics, and emerging Industry4.0 capabilities. This leader will help clients connect operational strategy with technology execution, translating complex technical concepts into measurable business value.

Key Responsibilities

• Client Leadership & Delivery: Lead complex consulting engagements focused on operational performance, technology modernisation, and digital transformation. Serve as a trusted advisor to executive stakeholders across operations, supply chain, engineering, and technology organisations. Develop transformation roadmaps, operating models, business cases, and technology strategies. Manage engagement scope, budget, quality, and delivery outcomes.
• Manufacturing & Technology Transformation: Advise clients on manufacturing technology architecture and integration strategies spanning operational technology (OT), manufacturing systems, enterprise applications, and analytics environment. Lead assessments and strategy development across ERP, MES, PLM, WMS, planning, analytics, and emerging technology platforms. Support system selection, implementation planning, and enterprise transformation programmes. Identify opportunities to leverage automation, AI, analytics, and Industry4.0 technologies to improve performance.
• Practice Growth & Business Development: Lead proposal development, client pursuits, and account expansion activities. Develop executive relationships and identify opportunities to grow existing client engagements. Contribute to thought leadership, market‑facing initiatives, and practice development efforts.
• Talent & Team Development: Mentor and develop consulting professionals across multiple levels. Foster a high‑performance culture focused on collaboration, innovation, and continuous improvement. Support recruiting, retention, and workforce planning efforts.

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Operations, Supply Chain, Business, or a related field.
• 10+ years of experience in management consulting, manufacturing operations, technology transformation, or a related field.
• Demonstrated experience leading large-scale transformation programmes and client engagements.
• Experience advising executive‑level stakeholders and driving strategic initiatives.
• Proven success leading operational improvement, digital transformation, or enterprise technology implementations.
• Strong knowledge of manufacturing operations, supply chain, engineering, and operational performance improvement.
• Experience with ERP, MES, PLM, WMS, supply chain planning, or manufacturing technology platforms.
• Understanding of Industry4.0, AI, analytics, automation, and digital transformation trends.
• Strong communication, executive presentation, and stakeholder management skills.
• Ability to travel up to 50% throughout North America.

Preferred Qualifications

• MBA or advanced degree preferred.
• Experience within Consumer Products, Industrial Products, Manufacturing, Aerospace & Defence, Automotive, or Industrial Equipment industries.
• Prior experience at a Big Four, national consulting firm, or specialised operations/technology consulting practice.
• Lean Six Sigma, APICS, or related professional certifications.
• Experience leading ERP, MES, PLM, WMS, or digital transformation programmes.
• Knowledge of AI, analytics, industrial IoT, and advanced manufacturing technologies.

At RSM, we offer a competitive benefits and compensation package for all our people. We believe flexibility and in‑person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship‑building. Some roles may be virtual or primarily on‑site based on role requirements, team priorities and client needs. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.