Coordinate onsite and online school programs at the Royal Ontario Museum in Toronto, using scheduling and customer service expertise. Support organized visits for educators and students.
As School Experiences Coordinator, you will manage bookings, payments, schedules, and logistics for ROM educational programs. You will supervise School Experiences Organizers, maintain attendance and financial records, and collaborate across Museum departments. The full-time contract is onsite in Toronto.
Key Responsibilities:
- Coordinate registration, reception, scheduling, and program delivery logistics
- Manage bookings, admissions, payments, learning spaces, and visitor flow
- Resolve conflicts, cancellations, weather disruptions, and technical issues
- Supervise organizers and coordinate assignments, attendance, and payroll reporting
- Reconcile transactions, maintain records, and prepare departmental reports
Requirements:
- Three years of post-secondary education or equivalent experience
- Three years of administrative and customer service experience
- Experience handling cash or processing payments
- Proficiency with Microsoft Office and business applications
- Booking, scheduling, payroll, or point-of-sale experience
Bring administrative coordination, financial accuracy, and customer service skills to ROM's school programs in Toronto.
School Programs Coordinator Toronto employer: Royal Ontario Museum
At ROM Governors, we pride ourselves on being a leading cultural foundation that champions the arts, culture, and natural history in Toronto. Our collaborative work environment fosters creativity and innovation, providing employees with ample opportunities for professional growth and meaningful engagement with our diverse community of patrons. Join us to make a significant impact while enjoying a supportive workplace that values equity, diversity, and inclusion.
