Director, Finance – Hybrid in Kitchener

RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems before the subscriber ever needs to call.

The Director, Finance leads the function through the transition from a SaaS business to an AI-native one. This is an FP&A-led role focused on planning, forecasting, and cash management, acting as a partner in business decisions. The Director will own the core planning model and reporting structure, shaping finance rhythms, spending approvals, and forecasting cadence.

This role reports to the Chief Operating Officer and prepares finance materials for the board while leading the Financial Controller day-to-day. It is a hands-on role in a lean, AI-enabled team.

What You'll Do

• FP&A. Build and maintain the live weekly forecast across ARR by product line, expense and cash, and lead the annual budgeting process.
• Business partnership. Act as a thought partner to the COO and CEO, providing forward-looking analysis into strategy and business planning.
• Reporting and close. Own the monthly and quarterly close, including the SaaS versus AI revenue and P&L split, and prepare board and investor materials.
• Cash and treasury. Manage runway, covenants, AR and AP, collections, and foreign exchange exposure.
• Team and rhythms. Lead the Financial Controller and design internal finance rhythms: collections, spending approvals, and forecasting cadence.
• Governance. Support audit readiness, insurance review, and internal controls as the company scales.
• Cross-functional partnership. Partner with Sales, Customer Success, and Professional Services on unit economics and pricing model support.
• AI and tooling. Use AI and modern finance tools to enhance efficiency and improve function operations.

What You Bring

• CPA, CA or CMA designation.
• Seven or more years of progressive finance experience, with significant time in FP&A.
• Experience in a SaaS or subscription business; exposure to multiple revenue models is a strong asset.
• Experience preparing board and investor materials and cash forecasts in partnership with senior executives.
• Fluency in building live, rolling financial models.
• Comfort operating without a CFO and taking ownership of newly built models and processes.
• A hands-on, practical approach, comfortable in detail and leadership conversations.
• Comfort with AI tools and interest in leveraging them.
• A clear, confident communicator with senior leadership and the board.

Why RouteThis

• Ownership. Direct visibility to the CEO, COO, and board, with real ownership of the finance function.
• Timing. A 10-year-old business transitioning from SaaS to AI-native.
• Team. A close, highly motivated team that promotes from within.
• Time off. Every long weekend, the Friday is off too, and the company closes for a week between Christmas and New Year.

Package

CAD $180,000 to $200,000 with competitive benefits through Manulife: Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Equity: Stock Options, 3 weeks vacation plus an additional 10 days around statutory holidays.

Headquartered in downtown Kitchener, Ontario, with hybrid work arrangements. Kitchener-based candidates are preferred, but strong candidates in the Toronto area who can be in Kitchener regularly will also be considered.

RouteThis is an equal opportunity employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial or local law.