At a Glance
- Tasks: Lead and coach the Member Services team while ensuring top-notch service for our members.
- Company: Join Rosenort Credit Union, where we build community and empower success.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and a clear path for professional growth.
- Other info: We value respect and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 3-5 years of financial experience with strong coaching and problem-solving abilities.
The predicted salary is between 45000 - 55000 $ per year.
MEMBER SERVICE SUPERVISORBuild a Community. Lead with Integrity. Empower Success.
At Rosenort Credit Union (RCU), we don't just manage finances—we keep promises.
We are looking for purpose-driven individuals to join us as guardians of our members' trust.
Here, your work goes beyond a job description; you are building the personal relationships and operational excellence that help our communities thrive.
If you are ready to combine professional integrity with a passion for helping others succeed, you belong at RCU.
Your
Impact: As a Member Service Supervisor, you are a leader and coach, entrusted with developing the Member Services team and maintaining operational integrity at the branch level.
You ensure that maximum service levels are consistently provided to all members, personally resolving complex issues, and providing technical direction in all areas of member service.
Your primary focus is on team performance, strict adherence to security procedures, and the diligent promotion and delivery of our full range of deposit products and services.
What You'll Do
Member Advocacy Provide daily leadership and technical direction to the Member Services staff, ensuring maximum service levels.
Inquiry Management Drive business development by processing new accounts and promoting registered products (RRSPs, TFSAs, etc.).
Operational Integrity Oversee all branch administrative functions, including treasury balancing, staff scheduling, and compliance adherence.
What You'll
Bring:- Minimum 3-5 years of financial experience, with strong preference for supervisory background.- Exceptional coaching, problem-solving, and accountability skills to foster team growth and high standards.- A commitment to procedural integrity, with in-depth knowledge of products, services, and regulatory compliance.
Why Rosenort Credit Union?
We offer a culture of respect, a competitive salary with a comprehensive benefits package, and a structured roadmap for your professional development.
Come and join our team where your contribution is recognized and your growth is a priority.
Interested?
Please complete your application using the link provided by November 13, 2026.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Rosenort Credit Union welcomes applications from people with disabilities.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Member Service Supervisor in Altamont employer: Rosenort Credit Union
At Rosenort Credit Union, we pride ourselves on fostering a culture of respect and integrity, making us an exceptional employer for those looking to make a meaningful impact in their community. With a competitive salary, comprehensive benefits package, and a clear pathway for professional growth, we empower our employees to thrive both personally and professionally. Join us in building lasting relationships and supporting our members' financial success in a collaborative and supportive environment.
