Roots seeks a Sales Associate with retail customer service and relationship-building skills to create loyal customers through exceptional store experiences.
Reporting to the Store Manager, this Sales Associate promotes Roots values through customer-focused service and relationship development. The position requires retail experience, preferably apparel, plus knowledge of cash handling, merchandise presentation, and store standards. Strong presentation and customer understanding support success.
Key Responsibilities:
- Provide exceptional service with a customer comes first attitude
- Build and maintain customer loyalty through lasting relationships
- Resolve customer issues positively and promptly at store level
- Complete POS transactions, shipments, replenishment, and price markdowns
- Maintain fitting rooms, housekeeping, displays, and visual standards
Requirements:
- Retail experience, preferably within apparel
- Demonstrated ability to develop customer relationships
- Understanding of cash handling and merchandise presentation
- Excellent presentation skills in retail environments
- Self-starter with good judgment and a friendly attitude
Bring customer service, retail operations, and relationship-building strengths to Roots as a Sales Associate focused on customer loyalty.
Roots Apparel Customer Service Associate in Ottawa employer: Roots
At Roots, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an Application Architect, you will have the opportunity to work with a talented multidisciplinary team, enhancing your skills while contributing to the success of a beloved Canadian brand. With a focus on employee growth, we offer continuous learning opportunities and a supportive environment that encourages initiative and creativity.
