At a Glance
- Tasks: Drive sales and manage events to create unforgettable experiences for clients.
- Company: Join a leading hotel known for its vibrant atmosphere and exceptional service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Dynamic role with a chance to shine in a fast-paced environment.
- Why this job: Be the mastermind behind amazing events and build lasting client relationships.
- Qualifications: Experience in catering sales or event planning and a passion for hospitality.
The predicted salary is between 54450 - 66550 $ per year.
- Proactively solicit and qualify new and existing business through sales calls, trade shows, promotions and inbound inquiries to achieve personal and hotel revenue goals.
- Manage client relationships by drafting proposals and contracts, responding to inquiries, and organizing all event arrangements from setup to execution.
- Develop new client partnerships while nurturing existing relationships (evenings and weekends as required).
- Communicate with clients to ensure all event details are accurate, complete and on time, using sound judgment to balance client satisfaction and hotel profitability.
- Conduct site inspections and maintain expert knowledge of all meeting and function spaces.
- Ensure events run seamlessly by following established procedures and collaborating closely with other departments.
- Prepare and distribute accurate, timely Banquet Event Orders (BEOs) with all required information.
- Direct meeting and catering logistics across all departments and team members responsible for event execution.
- Communicate all special needs and requests to the responsible team members to ensure every requirement is met.
- Resolve client concerns related to pricing, menus, banquet facilities and seating arrangements.
- Identify operational challenges early and work with the client and team to develop solutions.
- Keep the sales and catering system current with event details and client communication.
- Ensure billing accuracy by reviewing bills with clients before final processing.
- Follow up after every event to confirm guest satisfaction and build repeat business.
- Respond to and resolve guest concerns and complaints.
- Attend in-house meetings and complete administrative duties as required.
Minimum Qualifications and Skills
- 4 to 5 years of catering sales, sales or event planning experience in a hotel environment.
- Post-secondary diploma or degree in hotel or hospitality management or event planning.
- Strong understanding of food and menu creation.
- Proven sales, negotiation, closing and upselling skills.
- Customer service-oriented, with excellent communication and interpersonal skills.
- Self-motivated and detail-oriented, with strong organizational and problem-solving skills.
- Available to work flexible hours, including evenings and weekends.
Conference Sales Manager employer: RoomsRelay
As the General Manager of Toronto's latest upscale lifestyle hotel, you will be part of a vibrant work culture that prioritizes exceptional guest service and employee satisfaction. The company offers competitive benefits, opportunities for professional growth, and a commitment to community engagement, making it an ideal employer for those seeking a meaningful career in hospitality. Join us in shaping a legacy of excellence in a dynamic and stylish environment.
