Lead HR operations, employee relations, and volunteer engagement at Ronald McDonald House Toronto in a complex 24/7 service environment.
Reporting to the Vice President, People & Culture, this Director leads operational effectiveness across People & Culture and Volunteer Engagement. The role translates people strategy into practical plans, reliable processes, and clear manager tools. It supports employees, volunteers, and leaders across a multi-location organization.
Key Responsibilities:
- Lead daily People & Culture and Volunteer Engagement effectiveness
- Coach two managers overseeing employee and volunteer programs
- Coordinate annual operating cycles and organizational commitments
- Translate strategy, EDI commitments, and design decisions into plans
- Oversee escalated employee relations and performance matters
Requirements:
- Typically 10+ years of progressive HR leadership experience
- At least five years at Director or Senior Manager level
- Strong HR operations, compliance, and employee relations background
- Knowledge of Ontario and Canadian employment legislation
- Experience with HRIS, people data, reporting, and process improvement
Apply operational HR leadership, employee relations judgment, and people data expertise to strengthen service across Ronald McDonald House Toronto.
Director People Culture Operations in Toronto employer: Ronald McDonald House Toronto
At Ronald McDonald House Toronto, we are more than just an employer; we are a community dedicated to making a meaningful impact in the lives of families during their most challenging times. As the Director of People and Culture, you will thrive in a supportive environment that values compassion, integrity, and collaboration, while enjoying competitive benefits including a salary range of $100,000-$130,000, comprehensive health coverage, and generous vacation time. Join us in shaping a culture that empowers employees and volunteers alike, fostering growth and inclusivity in a vibrant Toronto location.
Contact Details:
Ronald McDonald House Toronto Recruitment Team
