At a Glance
- Tasks: Welcome customers and ensure a positive experience while handling returns and exchanges.
- Company: Join RONA, a community-focused company that values your ideas and contributions.
- Benefits: Enjoy exclusive discounts, insurance, telemedicine access, and opportunities for advancement.
- Other info: Diversity and inclusion are at our core; we welcome all qualified candidates.
- Why this job: Make a difference in your community while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 29700 - 36300 $ per year.
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.
Your role:
- Greet customers warmly and ensure a good customer experience
- Exchange or return merchandise according to company’s policy
- Produce and balance the cash report at the end of each shift
- Prepare paperwork for rental vehicles and follow up
- Be aware of current promotions and flyers
- Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
- Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
- Other related tasks to ensure the store runs smoothly
What we're looking for:
- Strong communications skills
- Excellent customer service
- Cashier and customer service experience would be an asset
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Service and Return Desk Associate in Pointe-Claire employer: RONA
At RONA, we pride ourselves on fostering a vibrant work culture where your contributions truly matter. As a Site Director at our expansive distribution center, you'll benefit from a supportive environment that prioritizes employee growth, offers comprehensive training programs, and promotes work-life balance. Join us in making a difference in the community while enjoying exclusive employee discounts and opportunities for advancement within a company that values diversity and inclusion.
