Elevate customer satisfaction with Rocky Mountain Equipment as Service Sales Manager. Lead a dedicated team in a role that emphasizes mentorship, safety, and performance.
In this customer-facing position, you will manage a team, oversee operations, and ensure exceptional service delivery. Your expertise in the agricultural and materials handling sectors will enable you to identify customer needs while fostering a culture of open communication and success. Leadership in this role is critical to departmental effectiveness and employee development.
Key Responsibilities:
- Direct and delegate tasks to the service team
- Supervise daily operations and administration
- Maintain top-tier work environment standards
- Assess customer needs for high satisfaction
- Develop solutions to reduce personnel turnover
Requirements:
- Knowledge of agricultural and materials handling equipment
- Proficient in Excel, Word, PowerPoint, and Outlook
- Strong understanding of service department metrics
- Exceptional leadership and time management skills
- Licensed AG/Red Seal Technician preferable
Drive your career forward while making a meaningful impact on customer experiences at RME.
Service Sales Manager at Rocky Mountain Equipment in Olds employer: Rocky Mountain Equipment
At RME, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritizes employee growth and development. Located in Olds, AB, our commitment to training, tuition reimbursement, and tool allowances ensures that our Journeyman Heavy Equipment Technicians have the resources they need to thrive. With competitive wages, flexible benefits, and a focus on community engagement, RME is dedicated to empowering our employees while they contribute to the vital work of building and sustaining our communities.
