Business Manager in Toronto

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

The LCS Sub-Regional Business Manager is responsible for the overall business performance, customer outcomes, talent development, and operational execution of a designated North American Sub-Region. You will own revenue growth, operational excellence, employee engagement, delivery quality, and market expansion while executing a consistent "One LCS" experience across Lifecycle Services offerings.

Your Responsibilities:

• Business Leadership & Financial Performance: Own sub-region revenue, standard margin, billable hours of direct team. Drive market expansion of COR offerings within existing accounts. Develop and execute sub-region business plans aligned with North America LCS strategy. Financial forecasting, resource planning, and business performance reviews.
• Customer Outcomes & Delivery Excellence: LCS account share maximization and the success of the entire LCS portfolio at an account to achieve "One LCS." Accountable for customer satisfaction and delivery performance across all COR LCS engagements within the sub-region. Drive adherence to Lifecycle Services delivery methodologies, quality standards, ASP requirements, and in-market delivery models.
• Talent Leadership & Workforce Strategy: Lead through subordinate managers and functional leaders. Develop workforce capabilities, technical depth, succession plans, and leadership pipelines for direct staff. Drive employee engagement, mentoring, coaching, and career development.
• Market Expansion & Commercial Partnership: Partner closely with BU Commercial, RSSDs, TBL's, and Sales teams to identify and capture growth opportunities. Expand service penetration and drive lifecycle value creation within existing customer relationships.
• Operational Leadership: Ensure compliance with delivery quality standards and operational governance requirements. Drive productivity plans and balance skills vs volume in the sub-region.

The Essentials - You Will Have:

• Bachelor's degree or equivalent years of experience.

The Preferred - You Might Also Have:

• 8+ years of leadership experience in industrial automation.
• Strong financial management and business operations expertise.
• Proven capability to drive organizational performance through metrics and accountability.
• Strong customer relationship and executive engagement skills.

What We Offer in Canada:

• Health Insurance including Medical and Dental.
• Health Care Spending Account (HCSA - dependent on the plan chosen).
• Employee Assistance Program (EAP).
• Retirement plans.
• Paid Time off.
• Volunteering Time off.
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP).
• Employer Paid DC Pension.
• Maternity and Parental Leave Top-Up.
• Fitness Reimbursement Program.
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.