Quality Excellence Lead in Mississauga

At Roche, our commitment to quality in Pharma Development is unwavering. We deliver confidence in the integrity of our data, agility in our processes, and transparency with regulators, patients, and society. As Quality Excellence Lead in our Quality Excellence Infrastructure team, you will help shape and elevate our global quality ecosystem, optimizing systems, streamlining processes, and providing expert advice on deviation and CAPA management.

Key Responsibilities:

• Contributes to the development, implementation, maintenance, and improvement of infrastructure strategies to enable outcomes, efficiencies, and productivity gains.
• Maintains Quality data to fulfill regulatory requirements and develops key data insights to catalyze decision making.
• Manage process-related inquiries, providing expert guidance on workflow troubleshooting.
• Manage deviations, oversee CAPA planning and perform thorough impact assessments.
• Collate data and derive actionable insights, leveraging functional dashboards and KPIs to identify systemic risks and emerging compliance trends.
• Resolve complex queries and oversee metric escalation.
• Supports implementation and continuous improvement of innovative Quality tools and technologies.
• Contributes to the development of business methodology including the use of data analytics and maintains related tools/procedures.
• Supports large-scale changes with systems-thinking, strategic collaboration, and alignment across the business to streamline and accelerate quality outcomes.

Who You Are:

• You are a resilient, data-driven quality professional who excels at bringing clarity and structure to complex, fast-paced environments.
• Digital & Data Literacy: Proven proficiency in analyzing data to drive solutions using modern tools, including strong competency utilizing AI and AI agents.
• Core Quality Expertise: Mastery in Root Cause Analysis (RCA), SMART CAPA principles, and strong technical knowledge in areas like GCP, GVP, MDR, SaMD, QMS, or Risk-Based Quality Management (RBQM).
• Audit & Inspection Experience: A track record of participating in and facilitating regulatory audits and inspections.
• Stakeholder Partnership & Change Leadership: Drives cross-functional collaboration and alignment on quality initiatives through effective negotiation, influencing, change management, and resilient stakeholder engagement.
• Problem-Solving & Collaboration: Outstanding critical thinking, decision-making, and communication skills, with a passion for coaching and upskilling colleagues and developing future talent.
• Independent & Collaborative Delivery: Demonstrated ability to work self-sufficiently to achieve results, while thriving as a reliable, adaptable partner within broader global teams.

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Welwyn. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche, difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.