We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.
We are looking for a design focused, self-starter to oversee our Calgary Showroom and drive growth. Through your critical thinking and exceptional customer service skills, you will lead the team with proactive solution-oriented strategies while effortlessly juggling competing priorities. With your passion for design and cultivating a positive work environment, you will embody the ROBINSON brand of bringing building and homes to life!
What you will do:
- Lead the branch culture, ensuring employee engagement and alignment with the company’s mission, vision, values, and philosophy
- Create a customer centric environment and ensure the shopping experience is easy and enjoyable
- Oversee all aspects of staffing, including assessing current team and handling full employee life cycle
- Guide the creation and execution of individual development plans for the team, identifying training needs while utilizing internal and external resources
- Build strong relationships with customers and vendors while focusing the team on client acquisition and building profitable client connections
- Establish a plan for the Showroom to meet the budgeted sales targets and business development goals to increase market share
- Partner with marketing and leadership to develop marketing initiatives and enable the Showroom to meet targets
- Accountable the safety and compliance of the branch with company policies and regulations
About you:
- Minimum 5 years experience leading a team and cultivating individual growth and overall team development
- Dynamic customer service skills with the ability to train and mentor staff
- Critical thinker and problem solver with a strategic mindset and entrepreneurial spirit
- Strong sales track record, including success expanding a client base and building relationships
- Passionate about design, including interior design, furniture, and architecture
- Experience in a specialty retail setting (preferably plumbing)
Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies.
ROBINSON is committed to a diverse, inclusive, and respectful workplace.
We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.
- ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.
Thank you to all interested candidates, only those selected for an interview will be contacted.
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Showroom Sales Manager in Calgary employer: ROBINSON
ROBINSON is an exceptional employer that values innovation and leadership, offering a dynamic work environment in Winnipeg, Manitoba. With a strong focus on employee growth and development, we provide opportunities for our team to excel in their careers while fostering a collaborative culture that prioritizes customer satisfaction and vendor partnerships. Join us to make a meaningful impact in the electrical division and enjoy the benefits of working with a dedicated team committed to success.
