Support Victoria customers as a Customer Service Representative using clear communication, scheduling expertise, and organized office administration in a hybrid work model.
Mac's Heating seeks a Customer Service Representative for temporary full-time work serving Victoria homes and businesses. The role combines customer service, appointment booking, data entry, and paperwork processing. You will answer inquiries, maintain service records, and support office operations.
Key Responsibilities:
- Answer calls and emails about service requests and bookings
- Book appointments and communicate schedule changes to customers
- Maintain customer information, work orders, and service records
- Process invoices, quotes, and job documentation
- Support general administrative tasks and office organization
Requirements:
- Three or more years in customer service or office administration
- Clear, friendly phone manner and strong communication skills
- Ability to manage multiple calls and priorities
- Microsoft Office, email, and scheduling or CRM software proficiency
- Valid British Columbia driver's licence
Apply customer service, scheduling, communication, and administrative skills while supporting Mac's Heating customers from Victoria.
Hybrid Customer Service Representative in Victoria employer: Riverstone Management Ltd.
Join a dynamic and supportive team in Victoria, BC, where you can take ownership of residential construction projects from inception to completion. With a focus on transparency and collaboration, you'll enjoy a work culture that values your input and fosters strong relationships with clients and partners alike. Benefit from competitive pay, paid training, and a commitment to employee growth, making this an ideal place for those seeking meaningful and rewarding employment in the construction industry.
Contact Details:
Riverstone Management Ltd. Recruitment Team
