Deliver customer support for IAA through clear communication and digital literacy while serving customers across multiple communication channels.
As a Customer Service Representative, you will support IAA branches and service centers. The work combines customer communication, data entry, records maintenance, clerical assignments, and auction preparation. You will help provide an outstanding customer experience while assisting branch operations and growth.
Key Responsibilities:
- Provide customer support by mail, telephone, and personal contact
- Process orders, assignments, and internal computer system data
- Respond to customer questions, inquiries, and requests
- Maintain records and complete filing and word processing
- Prepare auction paperwork and secure necessary approvals
Requirements:
- Previous experience in an office setting
- Comfort communicating with customers professionally
- Digital literacy and strong interpersonal skills
- Time management skills and independent work ability
- Positive attitude and willingness to assist peers
Bring customer service, records management, and communication skills to support IAA branches, service centers, and auction preparation.
IAA Customer Service Representative employer: Ritchie Bros. Auctioneers, Inc.
RB Global is an exceptional employer that fosters a dynamic work culture where entrepreneurial spirit thrives. As a Territory Manager in West Central SK, you'll enjoy competitive compensation, comprehensive benefits including a company vehicle and professional development opportunities, all while being part of a global leader in the agriculture sector. With a strong emphasis on career advancement and a supportive team environment, RB Global is dedicated to empowering its employees to achieve meaningful success.
Contact Details:
Ritchie Bros. Auctioneers, Inc. Recruitment Team
