At a Glance
- Tasks: Support auction-day prep by processing paperwork and answering customer questions.
- Company: Join IAA, a leader in the auction industry with a focus on teamwork.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced setting.
- Why this job: Be part of exciting live auctions and enhance your customer service skills.
- Qualifications: Previous office experience and strong communication skills are a must.
The predicted salary is between 28350 - 34650 $ per year.
Support auction-day preparation at IAA by processing paperwork, maintaining records, and answering customer questions with professional communication.
IAA Customer Service Representatives support the administrative work behind successful live auctions and branch operations.
This position includes processing orders and assignments, entering information into internal systems, referencing pricing and delivery details, and maintaining records.
You will also handle customer requests through mail, telephone, and direct contact.
Key Responsibilities
- Process paperwork for auction day and obtain required approvals
- Reference pricing and delivery information for customer support
- Enter orders and assignments into internal computer systems
- Set up new records and maintain existing records
- Complete filing, word processing, and related clerical duties
Requirements
- Previous office setting experience is required
- Ability to communicate comfortably with customers
- Strong interpersonal skills and digital literacy
- Effective time management and independent work skills
- Professional appearance and positive attitude
Use administrative accuracy, digital literacy, and customer communication to help IAA prepare paperwork and support auction operations.
Auction Office Customer Service Specialist employer: Ritchie Bros. Auctioneers, Inc.
RB Global is an exceptional employer that fosters a dynamic work culture where entrepreneurial spirit thrives. As a Territory Manager in West Central SK, you'll enjoy competitive compensation, comprehensive benefits including a company vehicle and professional development opportunities, all while being part of a global leader in the agriculture sector. With a strong emphasis on career advancement and a supportive team environment, RB Global is dedicated to empowering its employees to achieve meaningful success.
Contact Details:
Ritchie Bros. Auctioneers, Inc. Recruitment Team
