At a Glance
- Tasks: Help patients understand their care and navigate services after neurology consultations.
- Company: Join iScope Concussion & Pain Clinics, a leader in rehabilitation services.
- Benefits: Gain valuable experience in healthcare with a supportive team environment.
- Other info: Opportunity for growth in a dynamic clinic with a focus on patient care.
- Why this job: Make a real difference in patients' lives by guiding them through their recovery journey.
- Qualifications: Experience in healthcare settings and strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
i Scope Concussion & Pain Clinics is seeking a Patient Educator to join our Rehabilitation Services team.
In this role, you will help patients leave their neurology consultation with a clearer understanding of their recommended care and the steps to access it.
Working with physicians, rehabilitation providers and administrative teams, you will be a dedicated contact for patients as they learn about i Scope services, arrange appointments and follow through on recommendations.
This role is primarily in-clinic, based in Surrey with travel to Langley.
What You Will Do
Meet with patients after neurology consultations to explain documented physician recommendations, available services and next steps.
Provide approved concussion and rehabilitation education, handouts and resources in clear, accessible language.
Explain standard ICBC processes and approval requirements using clinic resources, and direct coverage questions through the appropriate channels.
Help patients book recommended services and follow up when appointments or coordination needs remain outstanding.
Maintain accurate records in Input Health and Jane EMR and coordinate with physicians, triage, booking and rehabilitation teams.
Recognize questions requiring clinical advice and refer them to the appropriate physician or regulated clinician.
Contribute to improvements in patient resources and care coordination workflows.
What You Bring
Experience in a healthcare, rehabilitation or multidisciplinary clinic setting.
A compassionate communication style and the ability to explain information clearly to patients.
Strong organization, attention to detail and follow-through, with good judgment about when to seek guidance.
Patient education or care coordination experience is preferred. Experience with concussion rehabilitation, ICBC processes, Input Health or Jane EMR is an asset.
Patient Educator in Surrey employer: Rise People, Inc.
Join a dynamic and innovative team as a Strategic CFO, where your expertise will drive financial strategy in a fast-paced tech environment. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers unique opportunities for leadership development. Located in a vibrant area, our company provides competitive benefits and a supportive atmosphere that values adaptability and strategic thinking.
