Join Mikata's mission in Calgary as a Junior Customer Success Specialist. Use your customer service background to support healthcare providers and ensure successful software implementations.
Mikata specializes in healthcare technology aimed at empowering professionals to improve patient outcomes. In this in-person role, you will handle customer communications through multiple channels. Your efforts will involve onboarding clients and demonstrating how Mikata's solutions can enhance their practices.
Key Responsibilities:
- Assist customers with inquiries through calls and emails
- Onboard new users to ensure software familiarity
- Showcase the benefits of Mikata to healthcare clients
- Foster strong relationships with medical staff and administrators
- Provide customer feedback to aid product enhancements
Requirements:
- Prior experience in a medical practice is crucial
- Knowledge of EMRs is beneficial
- Excellent verbal and written communication skills
- Strong organizational skills with independent work ability
- Passion for learning and developing tech solutions
Bring your customer engagement skills to Mikata in Calgary to make an impact on healthcare delivery.
Junior Customer Success Specialist at Mikata in Calgary employer: Rippling
Rippling is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Seattle. With a focus on employee growth, you will have the opportunity to mentor senior engineers while working on high-impact projects that handle billions in transactions annually. The company's commitment to collaboration across departments ensures a rewarding environment where your contributions directly influence the success of the Money Movement & Treasury hub.
