Ripple is seeking a Client Support Analyst to join its Global team to serve as the main contact for clients using our treasury management software. You will address client issues promptly, collaborate with cross-functional teams, and contribute to improving the client experience in a fast-paced SaaS environment.
You will troubleshoot, manage SLA expectations, and work with APIs, bank connectivity, and payment formats to ensure successful onboarding and ongoing client success.
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Treasury SaaS Support Specialist in Toronto employer: Ripple
Ripple is an exceptional employer located in Toronto, offering a dynamic work environment where employees can thrive and grow their skills while making a meaningful impact on the global financial system. With a strong focus on professional development, competitive salaries, and comprehensive benefits, including wellness programs and generous parental leave, Ripple fosters a culture of inclusivity and collaboration, ensuring every team member feels valued and empowered. Join us to be part of a forward-thinking company that prioritizes your career growth and well-being.
