At a Glance
- Tasks: Coordinate technicians across Canada and deliver top-notch customer service remotely.
- Company: Join Right Time, a leader in efficient dispatch services.
- Benefits: Flexible hours, work from home, and a supportive team environment.
- Other info: Great opportunity for growth in a fast-paced, dynamic role.
- Why this job: Make a difference by connecting customers with the right technicians.
- Qualifications: Must be an Ontario resident with strong communication and tech skills.
The predicted salary is between 40500 - 49500 $ per year.
Remote National Dispatch Team Dispatcher coordinating technicians across Canada while delivering efficient customer service to Right Time customers. Ontario applicants only.
Right Time seeks full-time Dispatchers for its remote National Dispatch Team.
You will coordinate field technicians, contact customers about appointment changes, and provide service to internal and external customers.
The work requires computer proficiency, critical thinking, and professional communication in English.
Key Responsibilities
- Coordinate and dispatch technicians across Canadian branches
- Contact customers about appointment changes promptly
- Collect customer data accurately and efficiently
- Follow established instructions, processes, and procedures
- Anticipate and respond to unique customer needs
Requirements
- Ontario residency for this available position
- Microsoft Office and Google Maps proficiency
- Professional English communication and listening skills
- Flexible availability including evenings, weekends, and holidays
- Ability to remain composed under pressure
Apply your dispatch coordination, customer service, and problem-solving skills within Right Time's remote National Dispatch Team.
National Dispatch Customer Service – Remote employer: Right Time Group
Right Time Group of Companies is an exceptional employer that prioritizes the growth and development of its employees while fostering a culture of safety and service excellence. With a commitment to operational excellence and a focus on customer satisfaction, team members benefit from ongoing training opportunities and a collaborative work environment. Located across multiple provinces in Canada, employees enjoy the stability of a well-established company that values their contributions and promotes a customer-first mindset.
