Lead Ricoh site operations in Calgary with workflow supervision and customer communication at the center of daily service delivery. Full-time work supports staff, schedules, and quality.
The Site Leader supervises daily operations and staff at a specified location. You may run shifts or the site solo while working mainly as a document specialist or operations worker. The position also supports hiring, firing, performance responsibilities, and month-end management reports when the Site Manager is absent.
Key Responsibilities:
- Supervise daily operations, staff, and assigned shifts
- Implement and manage Ricoh Service Excellence
- Maintain customer contact and resolve operational issues
- Provide workflow and machine operations training
- Complete site reports and management paperwork
Requirements:
- High School Diploma or equivalent work experience
- Three to five years in a mail room or copy centre
- Experience using bindery and related equipment
- Excellent verbal and written communication skills
- Ability to lift 30 or more pounds
Bring site supervision, workflow training, and customer communication skills to Ricoh's Calgary service delivery operations.
Ricoh Site Leader Operations Supervisor in Calgary employer: Ricoh USA, Inc.
Ricoh Canada is an exceptional employer that values its employees by fostering a culture of innovation and collaboration. With a strong commitment to professional development, you will have ample opportunities for growth while working in a dynamic environment that prioritizes service excellence and customer satisfaction. Located across Canada, our team enjoys a supportive atmosphere that encourages work-life balance and recognizes individual contributions.
