Watchmaker in Mississauga

The Platform Watchmaker is responsible for delivering exceptional, high-precision repair and maintenance services on complex calibers and high-complication timepieces in accordance with strict Maison quality, lead-time, and productivity standards. Operating at the highest technical tier, this role ensures absolute technical accuracy and preserves the integrity of luxury timepieces.

Key Responsibilities

• High-Complication Technical Repairs & Quality Control
  • Advanced Servicing: Perform overhaul of complex mechanical movements, high-complication calibers, and specialized timepieces according to brand standards.
  • Quality Assurance & Encasing: Execute rigorous final quality control checks (rate, amplitude, water resistance, aesthetic inspection, and complication functions) to ensure full compliance with Maison standards.
  • Standardized Execution: Maintain industry-best practices and technical procedures across all repair operations to ensure optimal performance and aesthetic finishing.
• Workshop Operations & Compliance
  • Material & Precious Metals Management: Ensure proper segregation, handling, and secure return/disposal of used spare parts, specifically precious metals and non-precious components, in accordance with Group compliance policies.
  • Workshop Organization: Participate actively in daily/weekly workshop organization, maintaining an orderly, clean, and safe 5S environment.
• Continuous Learning
  • Knowledge Sharing: Act as a technical reference within the workshop by training, mentoring, and sharing best practices with peer watchmakers.
  • Brand Training: Attend brand training seminars and technical workshops to maintain certifications on new movement calibers and techniques.

Qualifications & Requirements

• Education & Technical Certifications
  • High School Diploma or GDA required.
  • Watchmaking Certification (e.g., WOSTEP, SAWTA, CW21, Swiss CFC/Federal Diploma, or equivalent accredited watchmaking school degree).
• Required Experience
  • Minimum of 3 to 5+ years of hands-on technical watchmaking experience within a luxury brand, service center, or high-end workshop.
  • Demonstrated expertise in servicing simple to complex mechanical/automatic movements, chronographs, power reserve, calendar complications, etc.
  • In-depth understanding of luxury customer service standards, turnaround times, and quality expectations.
• Technical & Operational Skills
  • Strong diagnostic ability and deep technical understanding of mechanical applications and horological theory.
  • Ability to work effectively in a high-standard, fast-paced environment while meeting quality, productivity, and lead-time KPIs.
  • Proficiency with digital tools and workshop software (e.g., SAP, MS Office Suite).
• Key Competencies
  • Attention to Detail: Meticulous approach to quality, aesthetic finishing, and technical accuracy.
  • Teamwork: Collaborative attitude with a passion for knowledge-sharing and elevating team capabilities.
  • Accountability: Strong sense of ownership over assigned tasks, tools, and brand compliance guidelines.

We Offer – Canada

Richemont cares about our associates’ health and wellbeing and offers a comprehensive benefits program to support you and your loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. We offer access to the employee assistance program to support you and your household members through life’s challenges. The company offers income protection solutions including life insurance, disability benefits, wellness reimbursement, and the RRSP program with employer match. Understanding the importance of work-life balance, our package includes a maternity leave top-up program and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected salary range: $80,000.00 to $95,000.00. Salary will be determined based on relevant skills and experience.