At a Glance
- Tasks: Provide expert technical support for HVAC products and troubleshoot customer issues.
- Company: Rheem Manufacturing Company, a leader in HVAC solutions.
- Benefits: Flexible hybrid work model, competitive pay, and growth opportunities.
- Other info: Opportunity for hands-on fieldwork and remote diagnostics.
- Why this job: Join a dynamic team and help customers find reliable HVAC solutions.
- Qualifications: Experience in HVAC systems and strong problem-solving skills.
The predicted salary is between 62100 - 75900 $ per year.
Rheem Manufacturing Company in Burnaby, BC is seeking a Product Support Specialist III to deliver expert technical support for commercial and residential customers and contractors.
The role combines remote diagnostics with periodic fieldwork, focusing on boilers, heat pumps, water heaters, air handlers, and related components.
You will troubleshoot, interpret warranty information, document resolutions in the CRM, and draft guides to help customers move from issues to reliable solutions.
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HVAC Product Support Specialist – Remote in Burnaby employer: Rheem Manufacturing Company
Join our dynamic team as a Product Support Specialist II in Burnaby, where your technical expertise will shine in a hybrid work environment that balances flexibility with essential in-person collaboration. We pride ourselves on fostering a supportive work culture that encourages employee growth through continuous learning and hands-on experience, ensuring you can turn your passion for problem-solving into a fulfilling career while making a real difference in our customers' lives.
Contact Details:
Rheem Manufacturing Company Recruitment Team
