Deliver exceptional resident service as a Concierge in Rhapsody's luxury rental community, using strong communication and problem-solving skills daily.
You will welcome residents, guests, vendors, and neighbours while representing the property and promoting community. The role includes resident services, inquiries, events, amenities, and communication logs. You will also support social media, blogging, and internet presence.
Key Responsibilities:
- Welcome residents and guests and answer the Concierge phone line
- Address inquiries, concerns, and after-hours package pickups
- Provide information about the community and surrounding area
- Assist with resident events, amenities, reservations, and initiatives
- Maintain confidentiality, presentation, logs, and property standards
Requirements:
- High school completion or general education degree
- Two or more years in upscale customer service preferred
- Strong communication, listening, and problem-solving skills
- Professional demeanor, integrity, diplomacy, and sound judgment
- Flexibility for rotating evening and weekend schedules
Represent Rhapsody with discretion, organization, and exceptional customer service while supporting residents, amenities, events, and community communication.
Luxury Residential Concierge in Toronto employer: Rhapsody Property Management Services
Rhapsody is an exceptional employer that fosters a culture of respect, integrity, and dedication, making it a unique place to work in Ottawa. As a Director of Property Management, you'll not only lead and innovate but also have access to comprehensive training and career advancement opportunities within a supportive team environment. With a commitment to diversity and a focus on employee well-being, Rhapsody ensures that every team member can thrive while contributing to the success of vibrant communities.
Contact Details:
Rhapsody Property Management Services Recruitment Team
