Rewind, based in Canada, seeks a Senior Technical Support Engineer to act as the final escalation point. You will diagnose root causes, reproduce edge cases, and work with Engineering on fixes for Jira, Confluence, GitHub, Shopify, and more.
The role requires reading code and logging across SaaS platforms, and participating in on-call rotations including weekends and holidays. Ontario-based preferred for collaboration.
Senior Escalations Engineer - Technical Support in Ottawa employer: Rewind
Rewind is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Ottawa. As a Finance Executive, you'll not only lead critical financial operations but also benefit from ample opportunities for professional growth and development within our innovative startup environment. Join us to make a meaningful impact while enjoying a supportive team atmosphere and a commitment to work-life balance.
