Be a vital part of Rettenmaier Canada Inc.'s team as a Customer Service & Sales Support Coordinator. In this office-based role in Markham, ON, you'll deliver exceptional customer service while supporting sales efforts.
This position combines customer service and sales support in a collaborative environment. Your responsibilities will include managing order processing through ERP software, coordinating dispatch, and addressing customer inquiries. Strong organizational skills and attention to detail will ensure seamless operations while fostering customer satisfaction.
Key Responsibilities:
- Communicate with customers about orders and issues
- Process orders using ERP systems like SAP Business One
- Coordinate dispatch and manage invoicing processes
- Maintain documentation and handle customer complaints
- Support marketing initiatives, including social media updates
Requirements:
- 4+ years in a customer-facing role
- Experience in Pharma Ingredients or Nutraceutical industries
- Strong Microsoft Office and ERP software skills
- Professional, collaborative approach
- Legally entitled to work in Canada
Leverage your customer service expertise to enhance client satisfaction and boost sales at Rettenmaier Canada Inc.
