Manage English and French social communities at Rethink in Toronto, using daily publishing and sharp conversational writing to engage audiences.
The Community Manager handles front-line engagement across every brand handle. This role requires social community management experience, bilingual fluency, and Quebec cultural knowledge. You will monitor conversations, respond within brand guidelines, and identify emerging moments for content planning.
Key Responsibilities:
- Manage daily outbound and inbound social media engagement
- Craft creative responses following tone and brand guidelines
- Flag issues under established risk management protocols
- Spot trends, viral comments, and user-generated content
- Maintain response banks, FAQ logs, and publishing calendars
Requirements:
- Two to four years managing major-brand social communities
- Strong written communication and quick conversational instincts
- Native fluency in French and English
- Deep knowledge of Quebec culture
- Ability to work in Toronto's hybrid environment
Bring bilingual community engagement, real-time listening, and brand-conscious writing to Rethink's Toronto social channels.
Bilingual Social Community Manager in Toronto employer: Rethink
At Rethink, we pride ourselves on being an independent creative agency that fosters a vibrant and inspiring work environment. Our commitment to employee growth is evident through competitive compensation, mental health benefits, and a hybrid work model that promotes work-life balance. Located in the heart of Toronto, we encourage creativity and collaboration, ensuring that every Rethinker has the opportunity to do the best work of their career while enjoying a supportive and dynamic culture.
