Shape daily community conversations at Rethink through creative responses, real-time listening, and strong written communication across social platforms. This hybrid Toronto role serves brand audiences in English and French.
The Community Manager handles inbound and outbound engagement across all brand handles. You will spot relevant moments, build authentic relationships with advocates, and escalate potential issues quickly. Collaboration with the Account Director and Social Strategist informs content calendars through community feedback.
Key Responsibilities:
- Publish daily across brand social media handles
- Listen actively and engage communities online
- Build authentic relationships with community advocates
- Identify trending topics and viral conversations
- Inform content calendars through community feedback
Requirements:
- Two to four years managing major brand communities
- Native English and French fluency
- Deep understanding of Quebec culture
- Strong written communication ability
- Creative, quick, and witty conversational instincts
Use real-time social awareness, thoughtful writing, and bilingual engagement to strengthen Rethink's online community relationships in Toronto.
Social Community Engagement Manager in Toronto employer: Rethink Canada
At Rethink, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and employees are empowered to do their best work. Located in the heart of Toronto, our hybrid work environment offers flexibility alongside competitive compensation and unique perks like no client meeting Mondays and access to national DE&I initiatives. Join us as a Community Manager and be part of a team that values growth, collaboration, and authentic engagement with our community.
