Lead bilingual social media engagement for Rethink in Toronto, using sharp writing and active listening across brand handles daily. Work in English and French across a hybrid environment.
As Community Manager, you will manage communities for major brands while supporting daily publishing, real-time listening, and front-line engagement. Your work includes creative responses, issue escalation, trend spotting, and collaboration with account and social teams. Quebec cultural knowledge is essential.
Key Responsibilities:
- Manage inbound and outbound engagement across social platforms
- Craft brand-guided responses with creative conversational tone
- Escalate potential issues using risk management protocols
- Flag trends, viral comments, and user-generated content
- Maintain response banks, FAQ logs, and publishing calendars
Requirements:
- Two to four years managing social communities for major brands
- Native fluency in French and English
- Deep knowledge of Quebec culture
- Strong written communication skills
- Quick, witty conversational instincts
Bring bilingual communication, social publishing, and community engagement expertise to Rethink's Toronto brand accounts every day.
Bilingual Social Media Community Manager in Toronto employer: Rethink Canada
At Rethink, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and employees are empowered to do their best work. Located in the heart of Toronto, our hybrid work environment offers flexibility alongside competitive compensation and unique perks like no client meeting Mondays and access to national DE&I initiatives. Join us as a Community Manager and be part of a team that values growth, collaboration, and authentic engagement with our community.
